Data Protection & Privacy Policy

The law in relation to data protection changed on the 25 May 2018 when the General Data Protection Regulation comes into force in the United Kingdom and across Europe.

Alexis Twine [alexistwine.com] respects your privacy and are governed by the EU GDPR regulations.

This privacy policy tells you about most of your rights under the new law.

Should I ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Collection of Information

I will not collect any information about individuals, except where it is specifically and knowingly provided by them.

When you enquire I collect:

• Your Name
• E-mail Address
• Telephone Number
• Nature of Enquiry

In addition, if it is a specific booking enquiry, I collect:

• Event Date (if known)
• Location
• Type of Event
• Approximate size of audience
• Time of day of the event
• How long I will be needed for

Cookies

The only cookies on my site are used to facilitate the intra-site search function and to gather general statistical information, via Google Analytics.

Use of Information

By Alexis Twine : The information collected will be used to process enquiries and requests.

By Third Parties : We do not rent, sell or pass on any personal information to any third parties

How Long Do I Keep Your Personal Information

I will keep your personal information for as long as it takes to process your enquiry or request. After that I will only retain your personal data for as long as necessary to fulfil the purposes I collected it for, including for one or more of the following reasons:

• to respond to any questions or complaints from you
• to maintain my records
• to comply with laws and rules applicable to me.

Failing to Provide Personal Data

Where I need to collect personal data by law, or under the terms of a contract I have with you and you fail to provide that data when requested, I may not be able to perform the contract I have or am trying to enter into with you. In this case, I may have to cancel a service you have with me but I will notify you if this is the case at the time.

Links to Other Sites

I only link to reputable organisations and service providers with whom I have an existing business relationship.

Your Rights

In addition to the safeguards presented here, your personal data is protected in the UK by the Data Protection Act. This provides amongst other things that the data I hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive.

You have specific rights which are set out in the law relating to your personal information. The most important rights are set out below.

Getting a copy of the information I hold
You can ask me for a copy of the personal information which I hold about you, by contacting me using the details set out in section 1 above. This is known as a data subject access request.

You will not have to pay a fee to access your personal data, unless I believe that your request is clearly unfounded, repetitive, or excessive. In such circumstances I can charge a reasonable fee or refuse to comply with your request.

I will try to respond to all legitimate requests within one month. Occasionally it may take me longer than a month and, in that case, I will notify you and keep you updated.

Telling me if information we hold is incorrect
You have the right to question any information I hold about you that you think is wrong or incomplete. Please contact me using the details set out in section 1 above if you want to do this and I will take reasonable steps to check its accuracy and, if necessary, correct it.

Telling me if you want me to stop using your personal information
You have the right to object to my use of your personal information (known as the right to object); or ask me to delete the personal information (known as the right to erasure); or request the restriction of processing; or ask me to stop using it if there is no need for me to use it (known as the right to be forgotten).

There may be legal reasons why I need to keep or use your data, which I will tell you if you exercise one of the above rights.

Withdrawing consent
You can withdraw your consent to me using your personal information at any time. Please contact me using the details set out in section 1 above if you want to withdraw your consent.

Where I rely on our legitimate interest
In cases where I am processing your personal data based on my legitimate interest, you can ask me to stop for reasons connected to your individual situation. I must then do so unless I believe I have a legitimate overriding reason to continue processing your personal data.

Request a transfer of data
You may ask me to transfer your personal information to a third party. This right only applies to automated information which you initially provided consent for me to use or where I used the information to perform a contract with you.

Relevant Privacy Legislation

In line with my internal processes and systems, this website is designed to comply with the following policies:

• UK Data Protection Act 1998 (DPA)
• EU Data Protection Directive 1995 (DPD)
• EU General Data Protection Regulation 2018 (GDPR)
• EU Privacy and Electronic Communications Regulations (PECR)

The compliance of this website with the above policies will likely mean this website is compliant with data protection and privacy legislation around the world.

I review this privacy policy annually to ensure that it meets current regulations.

Security

I have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered or disclosed. In addition, I limit access to your personal data to those agents and other third parties who have a business need to know. They will only process your personal data on my instructions and they are subject to a duty of care and confidentiality.

I have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator (including the ICO) of a breach where we are legally required to do so.

Making a Complaint

Please let me know if you are unhappy with how we have used your personal information by contacting me using the details set out in section 1 above. You also have a right to complain to the Information Commissioner’s Office. You can find their contact details at www.ico.org.uk. I would be grateful for the chance to deal with your concerns before you approach the ICO so please contact me in the first instance.

Business Information

   07932 968 868
 info@alexistwine.com
 www.alexistwine.com

Further Information

If you still have questions regarding our privacy policy, fell free to contact us at info@alexistwine.com